BACKGROUND
Working with Oracle for over 10 years
Oracle is a $40bn company and is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes. Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges.
Oracle Digital is the inside sales function supporting 3 Lines of Business (LOBs).
- Applications (SaaS)
- Technology (PaaS)
- Hardware (IaaS)
Priority Management Training has been driving sales productivity within Oracle Digital for over 10 years. One of the earliest engagements was to improve productivity with the SaaS sales team who sold Sales and Marketing (CRM) solutions to the EMEA SMB territory, managed by Yorick Astier.
Based on the success achieved with the Sales Productivity program within Yorick’s team, Priority Management have expanded their engagement with Oracle Digital to all 3 LOB’s and to the field sales organisation.
The WorkingSm@rt™ program is now an established program on the Oracle EMEA development curriculum and 800 people have benefited from the program.
THE BUSINESS CHALLENGE
Provide a framework that clearly established the priorities of the sales rep role
The CRM team was a rapidly growing team that was struggling to meet their Sales targets. The underlying problem was that individual sales reps were not finding the time to prospect for new business, a key priority for sales management, as their time was been eroded by an over emphasis on administrative and operational activities.
The challenge presented by Yorick and the Oracle Digital leadership team to Priority Management was to provide a framework that clearly established the priorities of the sales rep role and through personal productivity improvement, ensure sufficient time would be allocated to prospecting.
PRIORITY MANAGEMENT SOLUTION
10% Revenue Increase Across the Team
Post course program evaluations conducted at least 90 days after the completion of the class and the individual follow up training sessions displayed the following results;
When asked “How much time have you gained each day as a result of the program?”
This additional 5 hours a week was dedicated to prospecting which led to a proportional increase in pipeline and revenue of 10% across the team.
When asked “In what areas and by how much have you increased your effectiveness in the following areas?” – the average improvement identified by respondents was:
